(NL) 010-3400345 (ES) 937370972
info@recruit4.work

Customer Support German

Company profile

The pioneers of the crypto gaming universe, Our customer was founded in 2014 and operates the world’s leading Bitcoin-focused i-Gaming brands, including i-Casino and i-Betting. They pride on keeping customers firmly at the centre of their universe and always working by their mantra of fun, fast and fair.

Job description

You’ll be the first point of contact for our customers, ensuring they receive the highest standard of care every time they interact with us. You’ll utilise your excellent communication skills to answer queries via Live Chat and email, ensuring withdrawals are processed accurately and in a timely manner. Liaising with internal and external stakeholders to resolve issues as quickly as possible, you’ll be adept at multitasking and have the ability to manage expectations.

You will have a strong eye for detail and the technical skills to adapt to a multitude of new and evolving systems.

Requirements

  • Native German and excellent English language knowledge
  • Experience managing demanding customers
  • Excellent computer skills
  • Excellent communication skills and an eye for detail
  • Basic knowledge of bitcoin and casino products is beneficial

Benefits

  • A fun, fair and fast workplace
  • Competitive pay
  • A work environment that welcomes your ideas and suggestions, big or small
  • The best work parties and events
  • A company gym membership at one of the largest gyms in Estonia
  • Unique personal development opportunities within the company
  • Flexible holiday structure and sick pay
  • Multiple possibilities to attend conferences and events
  • Comfortable offices with plenty of fruit, drinks and good vibes

Location

Tallinn (Estonia)

Contact person

Luna Lente Leenders (Luna@recruit4.work)

Other details
Tel ES
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